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I just started rebuilding my social media presence on Bluesky after Threads/Instagram deleted my account with basically no explanation and no opportunity for appeal. They included a link to a page about stopping financial scams even though I had never even discussed financial issues on Threads. What they called an “appeal” was typing in a code sent to my phone and sending a photo of myself.

But when that didn’t work, I found there is literally no way to contact anyone to discuss or ask about what happened - Meta, amazingly, has no 800 number, no email address, nothing. How is that even legal for a massive corporation to have zero customer service function? (You can appeal to the Oversight Board if you have an account, but if they arbitrarily delete your account, you’re out of luck.)

The only thing I can even think of other than random error for all of this is if someone hacked my Instagram account and posted bad stuff here, which I wouldn’t know because I never actually looked at it, having only set up an Instagram account in order to join Threads. Anyway, it seems that the bots are already in charge of the world, at least at Meta.

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